Ways to reach us
- Email: [email protected] – quickest, and it keeps a record of the conversation.
- Phone: +91 99207 09788
- Customer service: 10:00 AM – 8:00 PM IST, Monday to Saturday
Replies come within one business day. A message sent on Sunday is answered on Monday.
Business and order fulfilment address
Tejaswini Kitchen
104, Gayatri Apartment, Panch Pakhdi, Thane, Maharashtra 400602, India
Near Saraswati English School, opposite Poorva Society
This address is where parcels are packed and sent from. Tejaswini Kitchen is an online-only retailer and does not operate a customer-facing showroom, so please do not travel here to buy or collect.
Send this with your message
- Where is my order: Order ID and delivery PIN code.
- Something broke: Order ID plus photographs of the outer parcel and contents, within 48 hours of delivery. Keep the packaging.
- Missing pieces from a set: Order ID and a photograph of what arrived.
- Return: Order ID and which item, within 10 days of delivery.
- Refund: Order ID; for cash-on-delivery orders, bank or UPI details for the transfer.
- Before you buy: the product name or SKU and what you need to know – we can help you compare an item against the specifications listed.
What we can answer
Capacity, material, piece count, whether a lid is oven safe, stock status, and where a parcel is. What we cannot do is tell you an item will fit a particular shelf or another brand’s lid – we can only point you to the dimensions on the page.
Policies
Shipping · Returns and Refunds · Cancellation · Payment · FAQ